Privacy Policy

At Neelanjali Hampers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase gift hampers and accessories from us.

Information We Collect

When you browse our website or place an order, we may collect the following information:

  • Personal details such as name, email address, phone number, and delivery address

  • Order-related information required to process gift hamper purchases

  • Payment information (processed securely through third-party payment gateways; we do not store card details)

  • Technical information such as IP address, browser type, and pages visited

How We Use Your Information

Your information is used strictly to:

  • Process and deliver your gift hamper orders

  • Communicate order confirmations, delivery updates, or customer support responses

  • Improve our website, product offerings, and gifting experience

  • Share promotional updates or offers (only if you choose to receive them)

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Payment transactions are handled securely by trusted third-party payment service providers, and sensitive payment information is never stored on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted third parties such as:

  • Delivery partners for order fulfillment

  • Payment gateways for secure transactions

  • Technical service providers for website functionality

All shared information is limited strictly to what is necessary for these services.

Cookies

Our website may use cookies to enhance your browsing and shopping experience. Cookies help us understand user behavior and improve site performance. You may disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may include links to third-party websites. Neelanjali Hamper is not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies separately.

Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal and operational requirements)

  • Opt out of marketing or promotional communications at any time

Changes to This Policy

Neelanjali Hamper reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website.