Terms & Conditions
Welcome to Neelanjali Hampers. By accessing or using our website and placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General
Neelanjali Hamper operates an online gifting platform offering curated gift hampers and accessories.
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Products & Services
All products displayed on the website are subject to availability.
We make every effort to display accurate product details, images, and descriptions; however, slight variations in color, design, or packaging may occur due to photography or screen settings.
Gift hampers are curated items, and contents may vary slightly while maintaining overall value and quality.
Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Payments must be completed at the time of placing an order through our secure payment gateways.
Neelanjali Hamper does not store any payment card or banking details.
Order Confirmation & Cancellation
An order is considered confirmed only after successful payment.
Orders can be cancelled only before dispatch.
Once an order has been shipped, it cannot be cancelled or modified.
Shipping & Delivery
Shipping and delivery timelines are mentioned in our Shipping Policy.
Delivery times may vary depending on location, courier services, or unforeseen circumstances.
Neelanjali Hamper is not responsible for delays caused by third-party courier partners.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Due to the nature of gift hampers and accessories, returns are accepted only in specific cases such as damaged, defective, or incorrect items.
User Responsibilities
You agree to provide accurate and complete information while placing an order.
Any misuse of the website, including fraudulent activities or unauthorized access, may result in termination of services.
Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of Neelanjali Hamper and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
Third-Party Links
Our website may contain links to third-party websites.
Neelanjali Hamper is not responsible for the content, policies, or practices of such external websites.
Limitation of Liability
Neelanjali Hamper shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, shall be limited to the value of the product purchased.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website.
By using our website, you agree to these Terms & Conditions.